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Now this is trickier: even if your SMTP details are correct, the server itself can be down or not functioning for some reason. Another small mistake that happens usually, so doublecheck your login details. To find out yours, please refer to our list of the most common ones or ask directly your provider.
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This is an extremely common mistake: you have set up your mail client with the wrong SMTP parameters. So first of all, be sure that you’re connected to the internet! That is why it’s always better to rely on a professional server, even if you don’t have big mailing needs: for instance turboSMTP offers a handy free plan of 6.000 emails/month, lifetime.Īnd here’s a checklist to understand why you’re unable to send emails and troubleshoot any major problem: If you can’t send your emails, the problem is very likely (but not exclusively) related to your SMTP server – the server taking care of the whole email delivery process.
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You open your favorite mail client or software (Mozilla Thunderbird, Outlook Express, SendBlaster…), write a few lines, insert the recipients’ addresses, click “Send” and… An error is returned. Sometimes it happens: you simply cannot send emails.
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